Privacy Policy

Last updated: January 2024

Introduction

crater-dive ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (email address)
• Service preferences and vehicle requirements
• Any additional information you choose to provide in enquiry forms

We also automatically collect certain information when you visit our website, including browser type, IP address, and pages visited through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our vehicle sourcing and inspection services
• Respond to your enquiries and communicate with you about our services
• Send you service-related notifications
• Monitor and analyse trends and usage of our website
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To trusted service providers who assist us in operating our website and services
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

crater-dive
42 Commissioner Street
Johannesburg, 2001
South Africa
Email: [email protected]